Shipping Policy

Last Updated: 17.11.2023

1. Order Processing Time:

Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

We offer shipping through reputed courier services.
Shipping costs and estimated delivery times are provided during the checkout process.

3. Shipping Locations:

4. Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can track your package using the provided tracking number on our website or the carrier’s website.

5. Shipping Providers:

We partner with reputable shipping carriers to ensure the safe and timely delivery of your Romanson watch.

6. Estimated Delivery Times:

7. Delayed or Lost Shipments:

While we strive to ensure timely delivery, unforeseen circumstances such as weather, customs delays, or other external factors may cause delays.
If your shipment is significantly delayed or lost, please contact our customer service for assistance.

8. Address Accuracy:

Customers are responsible for providing accurate shipping information during the checkout process.
Romanson is not responsible for packages delivered to incorrect addresses provided by the customer.

9. Shipping Notifications:

We will keep you informed about the status of your order through email notifications.
Please ensure that the email address provided is accurate to receive timely updates.

10. Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment.
Additional shipping fees may apply for reshipment.

11. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact our customer service at [email protected].

Thank you for choosing Romanson. Your satisfaction is our priority.